Real
ERP offers its web based CustomerRelationship Management System,
which
manages all your company’s interactions with current and
prospective customers and also facilitates control and organization
of entire sales process to increase productivity and improve customer
satisfaction and retention. Manage all the business contacts,
clients, contracts and sales leads and enables the businesses to
understand the customer, retain customers, attract new customer, win
contracts and increase the profitably.
Customer
Relationship Management System establish strategies, manage daily
communication and organize the sales and service effort and helps you
know your customer better. It gives the authority to your sales staff
to maintain the details such as activities, inventory status,
history, related contacts, estimated costs, delivery time, risk
status, addresses of your customers and their relations with your
competitors.
The
flexible database structures enables every member of your sales team
to get the information they would like to keep on your customer to
make the right pitch at the right time and maintains such information
for your future reference.
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