Real ERP offers its web based CustomerRelationship Management System, which manages all your company’s interactions with current and prospective customers and also facilitates control and organization of entire sales process to increase productivity and improve customer satisfaction and retention. Manage all the business contacts, clients, contracts and sales leads and enables the businesses to understand the customer, retain customers, attract new customer, win contracts and increase the profitably.
Customer Relationship Management System establish strategies, manage daily communication and organize the sales and service effort and helps you know your customer better. It gives the authority to your sales staff to maintain the details such as activities, inventory status, history, related contacts, estimated costs, delivery time, risk status, addresses of your customers and their relations with your competitors.
The flexible database structures enables every member of your sales team to get the information they would like to keep on your customer to make the right pitch at the right time and maintains such information for your future reference.